FREQUENTLY ASKED QUESTIONS
Processing time
Orders typically are sent out in 5-8 business days after your purchase. Since I pack and ship out orders entirely myself, please be patient as I fulfill your orders :)
Shipping time
1 - 2 weeks for US orders | 2 - 3 weeks for international
You will receive tracking info via email once I send your order out (except for orders that only contain stickers and/or sticker sheet- see detail in the next section)
Purchase of ONLY stickers and/or sticker sheets
To make shipping more affordable, orders with only sticker purchases are sent out with a stamp & envelope which means there is NO tracking. Please allow 1-2 weeks for US orders and 4-6+ weeks for international orders.
VAT taxes & tariffs
If you order from out of the US, you may or may not need to pay tariffs, but I will not be collecting VAT taxes or tariffs and will not be responsible for them.
Change or cancel order
If you have a second thought, please make sure to reach out to me quickly via email ilovebobah@gmail.com
Once the order is shipped, you cannot change or cancel (as you will receive an email notifying that your order's been fulfilled)
Return Policy
I don’t accept returns or exchanges. If you have a problem with your order, feel free to reach out to me!