FREQUENTLY ASKED QUESTIONS

Processing time

Orders typically are sent out in 5-8 business days after your purchase. Since I pack and ship out orders entirely myself, please be patient as I fulfill your orders :)

Shipping time

1 - 2 weeks for US orders |  2 - 3 weeks for international

You will receive tracking info via email once I send your order out (except for orders that only contain stickers and/or sticker sheet- see detail in the next section)

Purchase of ONLY stickers and/or sticker sheets

To make shipping more affordable, orders with only sticker purchases are sent out with a stamp & envelope which means there is NO tracking. Please allow 1-2 weeks for US orders and 4-6+ weeks for international orders.

VAT taxes & tariffs

If you order from out of the US, you may or may not need to pay tariffs, but I will not be collecting VAT taxes or tariffs and will not be responsible for them.

Change or cancel order

If you have a second thought, please make sure to reach out to me quickly via email ilovebobah@gmail.com

Once the order is shipped, you cannot change or cancel (as you will receive an email notifying that your order's been fulfilled) 

Return Policy

I don’t accept returns or exchanges. If you have a problem with your order, feel free to reach out to me!